Refund & Cancellation Policy

Lykos World sells digital products — software licences, lead and data extractors, WhatsApp tools, reseller and admin panels, source code and subscriptions. Digital products cannot be "returned" once they are delivered, so this policy explains exactly when we refund and when we cannot.

By placing an order on our website you agree to this policy and to our Terms & Conditions.

Because refunds after delivery are not possible, we offer a free live demo on WhatsApp before you pay. Please check the features, compatibility and limits of the tool during the demo.

• Ask every question before paying — features, device / browser needs, sending limits, data fields.
• The product page and the demo describe what you get; we do not promise results such as sales or leads.

You get a full refund of the amount you actually paid when:

• We received your payment but cannot deliver the product you ordered.
• We have not delivered within 48 working hours after approving your payment, and you ask to cancel.
• You cancel your order before we deliver it.

You get a partial refund when:

• You paid twice for the same order — the extra payment is refunded.
• You paid more than the checkout price — the extra amount is refunded.

• The licence key, download link, login, panel or source code has already been delivered to you.
• You changed your mind, found another tool, or no longer need the product.
• Your WhatsApp, Google, social media or other platform account was blocked, limited or banned by that platform. These platforms set their own rules and we do not control them.
• Third-party charges such as Meta conversation charges, SMS / RCS credits, hosting or domain fees.
• The software was used against our Terms, against platform rules, or for spam.
• The discount part of an order paid with a coupon code (we refund only what you actually paid).

You can cancel any order before it is delivered by messaging us on WhatsApp with your order code. Cancelled orders are refunded in full.

After delivery, an order cannot be cancelled. If you face a technical problem, our team will help you fix it first — most issues are solved during setup support.

For monthly or yearly plans you can stop renewal at any time; your access continues until the end of the period you paid for. Unused days of a running period are not refunded.

WhatsApp Official API plans also follow the WhatsApp Official API refund policy. Meta conversation charges are never refundable.

Reseller, admin and white label panels are set up specially for you (your brand, domain or users). Once setup has started or panel access is shared, the order is non-refundable. Credits or licences you sell to your own customers are your responsibility.

Send us these details on WhatsApp (+91 79897 06730) or email (lykosw05@gmail.com):

• Your order code (shown after payment, e.g. LW-261020-K7Q2MX)
• UPI transaction ID / UTR number and payment screenshot
• The phone number used for the order
• The reason for your request

Please raise the request within 7 days of payment.

• We review your request within 3 working days and reply on WhatsApp.
• Approved refunds are sent to the same UPI ID you paid from within 5–7 working days.
• Your bank may take a little extra time to show the credit.

If money was debited but the payment failed, your bank or UPI app usually reverses it automatically within a few working days. If our team rejects an order because the UTR does not match a payment we received, no money was received by us. If you believe we did receive it, send us the UTR and screenshot and we will check again.